Dana Pulley

Steve Heller, MSE, PCC

Steve Heller is a dynamic and committed Leadership Coach, who specializes in helping leaders achieve new levels of personal effectiveness. Steve is particularly interested in the power of clarity, consistency and constancy in driving performance breakthroughs in organizations.

With over 30 years of industry experience prior to entering the coaching profession in 2005, Steve’s skills in successfully managing change in times of turbulent market conditions derive from real-world experience. Throughout his years in executive and line management positions in the IT and telecommunications industries, Steve developed a reputation as a first-rate leader. He is especially effective at linking team behaviors to bottom-line goals and coaching individuals with a combination of honesty, directness and a genuine commitment to their personal growth and success.

A member of the International Coach Federation (ICF), Steve served for many years on the Board of Directors of its Washington, DC chapter (including a term as its President), and holds an ICF Professional Certified Coach (PCC) credential. He obtained his Certificate in Leadership Coaching from Georgetown University, and also holds a B.S.E. degree from the Johns Hopkins University and an M.S.E. degree from the University of Pennsylvania. After six years as an Adjunct Faculty member for Georgetown University’s Leadership Coaching Certificate Program, Steve became its Program Director in January of 2015. In addition, Steve is a member of the team of coaches that provides professional coaching to TED Fellows, via the SupporTED program. He contributed a chapter titled “The Case for Cultivating Present-Moment Self-Awareness in Leaders and Coaches” to Christine Wahl, Clarice Scriber, and Beth Bloomfield, eds. On Becoming a Leadership Coach: A Holistic Approach to Coaching Excellence (Second ed.).

Coaching Approach:

Steve's coaching approach is very client-centered and results-focused. The engagement begins with careful, purposeful attention to achieving clarity and specificity with respect to the client's articulation of his/her goals for the coaching work. The work proceeds with an exploration of the barriers standing between the current and desired states, seeking fresh perspectives from which new ideas and creative approaches can emerge. "Fieldwork" may involve directed readings, self-observations, and/or exploration of new practices. Steve assists his clients in achieving outstanding results in the following domains:

  • Leadership effectiveness (motivating others; strategic thinking; communication, presence, and influence; managing interpersonal relationships; managing complexity, polarity, and ambiguity)
  • Whole-person congruence (work-life balance, values consistency, mind-body-emotion equilibrium)
  • Navigating unanticipated consequences of organizational change